Resume of: Karl L. Pearson

karlp@ourldsfamily.com

801-766-8777


SUMMARY


Qualifications:


Writing Skills:


Operating Systems:


Client and Server Software:


UniVerse (a multi-value database from Rocket Software):


Hardware:


Miscellaneous:


Accomplishments:


EXPERIENCE:

Pearson Consulting August 2008 to Present

Perform system analysis and programming for previous employer, plus other clients. Duties include EDI programming for 850 and 820 documents, NFS maintenance and design, email and web servers, database programming and manipulation including design and support, internet access, plus security consulting for server, workstation, and general networking.


ATS Industrial Supply, Inc. November, 2002 to July, 2008

Manage and perform all maintenance, upgrades, recommendations and implementation relating to AIX and Linux servers, workstations, printers and faxing, rfscanners, wireless networking, remote connectivity, including VNC, VPN (PPTP), Terminal Services (RDP). Installed and managed hot-backups, including making the source code available via HTML browsing for developers, including data replication on an enterprise Universe () RDBMS to guarantee speed of access and guaranteed uptime availability. Managed LAN/VLAN and WAN connectivity between facilities. Significant experience programming and managing warehouse and inventory software, including remote access with realtime, automated data transfer during transactions using UniVerse BASIC () and Linux bash scripting.


Pearson Consulting November 2001 to November 2002

Performed system analysis services for clients requesting assistance with email servers, web servers, databases, phone systems, internet access, plus various and sundry other issues with security of workstations, networking, software and PDAs.


Columbia Ultimate, Inc. October 1995 to November 2001

Duties include previous non-managerial duties, plus back-line support of employees helping clients solve issues on Unix, Windows and uniVerse. Used Netmeeting or VNC to assist so front-line employees could receive valuable training and mentoring. Maintained the network in the Utah office.

All duties from previous position plus trained and coordinated the efforts of the Client Services Team. Trained another individual to repair broken files and effectively support the uniVerse R.D.B.M.S.

Developed Systems Administration product module and training documentation. Trained company and client personnel in proper use and technical administration of uniVerse (PICK on Unix) platforms. Installed and administered in-house Unix and uniVerse systems (SVr4, AIX4.2, Red Hat Linux & NT4.0), peer-to-peer network, NT server for web publishing and FTP access, and x86 Linux mail server, web and email server which replaced the NT server. Consulted company officers and clients regarding implementation of Columbia Ultimate Collector product on unix platforms. Solely responsible for maintaining company support of uniVerse products. The only staff member capable of repairing broken files (uniVerse hashed files).


Provider Solutions, Inc., Novell; Provo, Utah Campus July 1995 to October, 1995

Wrote Functional Specifications from which developers created in-house user products for Novell personnel.


Ameritech Library Services, Provo, Utah February 1990 to July 1995

Lead and coordinated Unix, UniVerse, PICK, and Windows/DOS support team. Included scheduling of resources and escalation of high profile issues. Handled management tasks such as time allocation, vacation, personal time and work schedules. Coordinated assignments and recovery of down-systems including the development of a statistics-gathering spreadsheet for tracking instances. Headed disaster recovery for all "Dynix" products. Continued performing all tasks of previous position.

Lead training for less senior Customer Support programmer/analysts to facilitate their ability to trouble-shoot Dynix product line. Specialist on Vmark's UniVerse Database, R-83 PC based PICK, Ultimate's native PICK, Unix, terminal emulation and facilitating problem solving for an extensive client-base. Excellent rapport with clients and employees. Used extensively by in-house documentation department as a content expert for both employee and client training documentation. Used by training department for employee and client training in UniVerse/PICK file structure, Unix and Unix/UniVerse system maintenance theory and practice. Wrote training manuals from which courses were taught. System administrator of in-house training database including installation, set-up, special customization programming and maintenance to allow 4 separate databases to be simultaneously and independently accessed (virtual separation). Continued performing most tasks from previous position.

Member of Installation team and Customer Support team. Responsible for support of clients installed on varied platforms, including , HP, DEC, MIPS, Sequoia, Sequent, SCO/Unix, Ultimate PICK, R-83 PICK for the PC. Work included support and customization of client software. Specialized in terminal emulation/communications, user interface design, modem operations, Unix permissions and process manipulation and filesystem construct. Also wrote utilities in PICK BASIC to alleviate system errors due to size constraints. Worked directly with clients 6-10 hours daily.

Negotiated and solved issues directly with clients or agents including monetary, hardware and software and implementation issues. Composed client specific language and negotiated earnings above proposed sales of over $40,000 during six months. Programmed a spreadsheet on proper system sizing which has saved thousands of dollars in preventative upgrade costs. Still in use after re-writing in PICK BASIC. Implemented an insurance initiative that saved the company thousands and many more thousands in potential losses.


ICS-Today's Computers, Provo, Utah June 1989 to February 1990

Responsible for design and construction of print and media advertising. Teacher of business software mini-classes. Responsible for retail sales and direct corporate accounts. Responsible for teaching customers various software packages (listed in skills below).

Managed department responsible for warranty service on all computer products sold. Responsible for installation and support of all products. Installed several Novell Networks.


SKILLS:


EDUCATION:

Brigham Young University, Provo, Utah

Bachelor of Science

Major: Sociology (graduate course work in educational psychology/sociology and sociological statistics)

Minor: Music Theory and Composition


HONORS:

Eagle Scout. Leader during full-time LDS mission and since. Past member of Mormon Tabernacle Choir and Mormon Symphony. Past President and chairman of the Board of Directors of the Utah Home Education Association; served on the board for ten years with fifteen years of activity.


PERSONAL:

High School Football official (14 years) and Basketball official (10 years). Programmed all pages hosted on ourldsfamily.com. Have hosted and engineered radio talk shows about computers and educational issues specifically related to the home and family.